Included Services:
1. Visit and diagnosis of the issue.
2. Recommendation of a solution, with a detailed quotation.
3. Clean up of service area after job is complete.
Excluded Services:
1. Spare parts and consumables (chargeable as per FIXCESS rate card) .
2. Labour charges for any part change(chargeable as per FIXCESS rate card).
3. Any work outside the scope of 'Included' work.
 

Included Services:
1. Checking the product performance.
2. Cleaning of the product - external body with dry cloth.
3. Inspection of internal parts and cleaning if required.
4. Clean up of service area after job is complete.
Excluded Services:
1. Spare parts and consumables (chargeable as per FIXCESS rate card).
2. Any additional activity beyond currently raised request.
3. Any major cleaning or product opening will be treated as a repair request and charged extra as per FIXCESS rate card.
 

Included Services:
1. Mounting the product and connecting it.
2. Checking proper airflow and temperature.
3. Explaining product features with demonstration.
4. Clean up of service area after job is complete.
Excluded Services:
1. Spare parts and consumables (chargeable as per FIXCESS rate card) plus any Labour Charges if applicable.
2. Any work outside the scope of 'Included' work.
 

Included Services:
1. Removing food products from refrigerator with customer's permission.
2. Removing the electrical connection and drain pipe if required (may vary model to model).
3. Clean up of service area after job done and placing product at a safe location.
Excluded Services:
1. Any additional spare parts, consumables required or labour charge if applicable (chargeable as per FIXCESS rate card).
2. Any additional work outside of Included will be chargeable .